How to Access Your Account

How to retrieve your login information and/or your locked account  

• Please Submit a Request to the Member Services Team and we will get back to you as soon as possible. Or you can also call the Member Services Team at (816) 471-1941

How to merge duplicate account(s)

• Please let us know by submitting a request to the Member Services Team.

How to reset your username and/or password

If you are able to login to your account:

1. Login and head to your profile page by selecting the Hello button at the top right side of your screen.
2. On your profile page, above your address, there will be a red button that says Change password and/or username. Select this button.
3. If you wish to only reset your password, leave the new username field blank. Click Save.